When working with Uptrend. you may cancel for any reason within 3 Business Days following an order placed and receive a full refund by providing written notice to UptrendEffects@gmail.com. After the 3 Business Days, we handle all returns and refunds on a case by case basis. If you have purchased products or services from Uptrend. and feel you are eligible for a refund please contact your account representative and we will assist you in every way we can.